Effective Date: January 1, 2026
Last Updated: December 25, 2025
1. Introduction
B Mark Food Safety Consultants (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or attend our training programs in Pakistan. By using our services, you consent to the data practices described in this policy.
2. Information We Collect
- 2.1 Personal Information
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Full name and CNIC number (where required for certification)
- Email address and phone number
- Company name and designation
- Postal address
- Payment and billing information
- Educational qualifications and professional certifications
- 2.2 Non-Personal Information
We may automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing training registrations and issuing certificates
- Providing consulting and audit services
- Communicating about our services, updates, and promotions
- Processing payments and maintaining financial records
- Complying with legal obligations under Pakistani law
- Improving our website and services
- Responding to inquiries and providing customer support
4. Disclosure of Your Information
We may share your information in the following circumstances:
- Certification Bodies: With accredited certification bodies (ISO, FSSC, BRCGS, etc.) for certificate issuance
- Legal Requirements: When required by Pakistani law, court order, or government authorities including FBR, SECP, or PTA
- Service Providers: With trusted third-party service providers who assist in our operations
- Business Transfers: In connection with any merger, sale, or acquisition of our business
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Training records and certificates may be retained indefinitely for verification purposes.
7. Your Rights
Under applicable Pakistani data protection regulations, you have the right to:
- Access your personal data held by us
- Request correction of inaccurate information
- Request deletion of your data (subject to legal retention requirements)
- Opt-out of marketing communications
- Lodge a complaint with relevant authorities
8. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies, but some features of our website may not function properly without them.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
B Mark Business Solutions
Vital Tower 2nd Floor, Block 7, Gulistan-e-Jauhar, University Road Karachi.
Email: info@bmark.pk
Phone: +92 336 2368180
16. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan, including the Prevention of Electronic Crimes Act 2016 (PECA) and any applicable data protection regulations.
